Vca Sand Lake Animal Hospital

Vca Sand Lake Animal Hospital is a veterinary clinic located at 1480 Sand Lake Road in Onalaska, Wisconsin. Reviews describe care for dogs and cats, including urgent visits, vaccinations, and routine assessments. Several reviewers highlight clear communication and generally kind, efficient service, with one noting a less positive experience during a technician-only vaccine visit for an anxious dog.

Services

•Emergency/urgent appointments (including same-day emergency visit availability mentioned by reviewers)
•Dog and cat care (dogs and cats referenced in reviews, including goldendoodles)
•Vaccinations
•General wellness/assessment visits
•Phone communication and follow-up (detailed voicemail and questions answered by phone mentioned in reviews)

Pricing

No published pricing information is available; one reviewer described pricing as below average compared to other clinics they have used.

People

Doctors mentioned in reviews include Dr. Brooke and Dr. Hansen.

Reviews

Google reviews list a 4.4/5 rating from 251 reviews. Recent comments commonly mention professionalism, kindness, and efficient visits even when the clinic is busy, as well as strong communication from a veterinarian. Emergency visits are described as handled tactfully, and one review contrasts a calm, treat-based approach for an anxious dog during a doctor visit with a more rushed technician-only vaccine appointment where the dog’s anxiety was not managed as well.

Reviews for Vca Sand Lake Animal Hospital

Note: Showing the 5 most recent Google reviews out of 251 we track in total. Recent reviews may not be representative of overall sentiment.

Lindsey Skibba

3 months ago

Dr. Brooke was great! Left a detailed voicemail & was able to answer every question over the phone later. Felt very comfortable with the expertise and experience!

Katarina Serbentas

3 months ago

This was the only vet clinic that was able to take our dog in for an emergency appointment (life or death) within the area. We have now scheduled our pets here and have also noticed the professionalism and care for pets this clinic has. The price is also very good compared to other clinics we've been to. We recently moved to the Onalaska area and are glad we found a place for our 2 goldendoodles and cat.

April White

4 months ago

Wonderful and tactful durring our emergency visit.

Cati Ford

4 months ago

I’m giving the VCA 4 stars because my initial appointment with them went great. Dr. Hansen and the tech that assisted him on my first visit spent time with my very obviously anxious dog, they gave her treats and made her as comfortable as possible to receive multiple vaccinations and her assessment. Today, on my dogs second visit to get the rest of her vaccines there were two techs that assisted as it was a tech only appointment. I don’t know their names. They took no time to ensure that the dog was comfortable or somewhat relaxed for the vaccines, where they instead picked up the chair she was hiding under and moved it so that they could corner her to administer her vaccines. Her initial appointment was the complete opposite, where the Dr and the tech were able to give her the vaccines without any issue of hiding because they took their time to alleviate some anxiety. While this may come across as “nitpicking”, I know I’m certainly not the only person who expects a professional, and courteous experience, for the prices we as people pay to have our loved ones taken care of. My suggestion is to give the techs more training on how to handle anxious animals. I understand that we can get busy at work, but your patients shouldn’t have to reap those consequences.

Alisa Payne

4 months ago

Wow, what a crazy busy place but they got us in and out quickly. Everyone was kind and genuine!